Datatel

Systems integration & ICT infrastructure for modern businesses

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Managed IT Services (MSP)

We take full responsibility for keeping your IT systems running smoothly. From proactive monitoring to rapid support, our Managed Services ensure your business stays productive, secure, and always connected.
What’s Included:
• 24/7 remote monitoring & alerts
• Helpdesk & IT support
• Patch management & OS updates
• IT asset & inventory management
• Backup & disaster recovery
• Monthly reporting & health checks

IT Annual Maintenance Contract (AMC)

A complete IT care package designed to ensure your infrastructure stays healthy, optimized, and secure — all year round. Our AMC plans are built for businesses of all sizes.
Key Features:
• SLA-based support (Silver / Gold / Platinum)
• On-site & remote support
• Preventive maintenance (monthly / quarterly)
• Antivirus & security checks
• Server, network, and end-user support
• Documentation & reporting

End-User Support (Helpdesk)

Fast and reliable support to keep your team productive. Our certified engineers resolve user issues quickly — on-site or remotely.
Services Include:
• Laptop/desktop troubleshooting
• Email & Microsoft 365 support
• Printer / Wi-Fi / application support
• User onboarding & offboarding
• Ticketing system for accountability

Network & Infrastructure Solutions

We design, deploy, and maintain robust, secure, and scalable networks tailored to your business needs.
Expertise In:
• Network design & architecture
• Firewall setup (Fortinet, Cisco, Sophos)
• Switches, access points & Wi-Fi solutions
• VLAN, routing, and security segmentation
• Server installation & virtualization
• Data center setup & structured cabling

Cybersecurity Services

Protect your organization from threats with advanced security solutions and best practices.
Areas Covered:
• Firewall management & threat protection
• Endpoint security & EDR
• Email security & anti-phishing
• Vulnerability assessments
• Security policies & compliance
• Backup & ransomware protection

Cloud Solutions & Microsoft 365

Transform how your business works with secure cloud services.
Services Offered:
• Microsoft 365 setup & management
• Email migration (Google → M365 / Tenant-to-Tenant)
• OneDrive, SharePoint & Teams deployment
• Azure cloud setup
• Cloud backup & data protection

CCTV, Access Control & Security Systems

Enhance safety and visibility with reliable surveillance and access control systems.
Solutions Provided:
• CCTV installation (Hikvision, Uniview, Hanwha)
• Door access systems & biometrics
• Time attendance systems
• Remote monitoring setup
• Structured cabling for security

IT Projects & Deployments

From small offices to enterprise environments, we deliver end-to-end project execution.
Capabilities:
• Office IT setup (network, Wi-Fi, servers)
• Passive cabling (Cat6/Cat6A/Fiber)
• Migration & upgrade projects
• Wi-Fi heatmaps & surveys
• M365 tenant migrations
• IT infrastructure renovation

Backup & Disaster Recovery

Safeguard your critical data and ensure business continuity.
We Provide:
• Automated onsite & cloud backups
• Microsoft 365 backup (Veeam / Acronis)
• NAS/SAN setup (Synology, QNAP)